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Privacy Policy

This is a privacy policy for Liv Medical (Pty) Ltd and its Hernuvin Skincare brand. Our website homepage is located at

We invite you to contact us if you have any questions about this policy. You may contact us via email at and

Applicable Law

The policy is governed by the laws of the republic of South Africa.

Promotions of Access to Information Act, 2000: This act sets out what your rights are relating to the information that we have about you as well as when and how you can request access to that information.

When the Protection of personal Information Act, 2013, comes into full force, it will regulate the processing of your personal information.

In the event of any dispute of any nature whatsoever arising between the parties on any matter provided for in, or arising out of this privacy policy, it will be resolved through us customer service personnel.

Data collection

Our website collects various forms of data.

Certain information is collected automatically. This includes but is not limited to:

  • Click-stream data
  • HTTP protocol elements
  • Device IDs
  • Geo-location information
  • Traffic to and from the website
  • Referring URLs
  • Ad data

Information may also be collected from you through this website. This includes, but is not limited to, your name, age, gender, telephone number, postal address, email address, opinions and preferences.

Collected information will be used for the following purposes:

  • Providing goods and services to you
  • Improving website user experience
  • Website and system administration
  • Research and development
  • Marketing and promotions.

This data will be used by ourselves and our contractors and agents.

You may change or update the information we hold on you by sending an email notice of detail changes.

We may send marketing and promotional communications to you from time to time. You may opt out from receiving such communication at any time.  Should you wish to do so, please follow unsubscribe instructions in our communications or contact us via the contact details above.


Cookies are a technology which can be used to provide you with tailored information from the website. A cookie is an element of data that a website can send to your browser which may then store it on your system. You can se the browser to notify you when you receive a cookie, giving you the opportunity to decide whether to accept it or not.